Credit
Card
In 2005, SST expanded its asset servicing
capability to third-party credit card servicing.
- Key services
provided include: Collections, call center, customer
service, statements, fraud protection, card products
Core processing services necessary to run a card portfolio—
• Authorizations
• Posted monetary transactions
• Monthly cycling
• File creation
• Data storage
Management and execution of complex customer service processes—
• Fraud research
• Chargebacks
• Settling with the associations
E-business services—Execution, maintenance
and hosting of a web site to receive payments and handle cardmember
service
Remittance services—Lock box and related
services to process payments
Optional processing services—
• Output operations (statement,
plastic and letter production)
• Fraud products
• Data warehouse services
|